Delivering on the Promise of a Healthier Future
Delivering on the Promise of a Healthier Future Delivering on the Promise of a Healthier Future
Delivering on the Promise of a Healthier Future Delivering on the Promise of a Healthier Future
Lancaster General Health
Lancaster General Health - 2013 Annual Report

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Message to Our Community

Over the past year we have made steady progress in advancing our three strategic priorities:

  • Building a personalized network of care that helps patients become more knowledgeable and accountable for their health and well-being. We want to keep people well, not just treat them when ill.
  • Ensuring our patients’ needs remain our primary focus and the care we deliver is coordinated and effective.
  • Ensuring our health system is fiscally sound and can effectively adapt to a changing environment.
Community Health Efforts
Planting seeds for a healthier community

Planting seeds

for a healthier community

Growing to meet our Community's needs


to meet our community's needs

Partnering to lend helping hands


to lend helping hands

Advocating for tobacco-free living


for tobacco-free living


innovative ways


patient experience and health of
          the population


more affordable healthcare

LG Health strives to bring primary care services and specialty centers to new neighborhoods in Lancaster and Chester Counties. These centers in turn create greater ease for patients to see specialists to help prevent or manage chronic conditions or to find relief and treatment from sickness. However, to best accommodate newly insured as well as current patients as a result of healthcare reform, LG Health began preparations beforehand. Thus, we are committed to building partnerships to best benefit the community. As a result, a consortium with six other nationally recognized health systems in Pennsylvania and New Jersey was created.

64% of
54% of
in Lancaster County
are overweight or obese

With a wide range of health and wellness classes and initiatives, and easy-to-remember messages like 5-2-1-0, we’re offering guidelines on nutrition, physical activity, and healthy lifestyle practices.

  • Eat 5 or more servings of fruits and vegetables per day
  • Spend no more than 2 hours a day in front of a screen (TV, computer, phone, video games, tablet)
  • Get at least 1 hour of physical activity per day
  • Drink almost no sugary beverages (soda, sports drinks, juice)
Since 2001, almost $150,000 has been awarded to 55 not-for-profit

LG Health is committed to volunteerism by making available annual Helping Hands grants to not-for-profit organizations with which employees and medical staff members volunteer.

Dr. Martin is just one of many in the LG Health family who reach beyond the health system, offering their hearts and hands to those in need in our local community and beyond. His passion for volunteerism began during his residency in Lancaster General Hospital’s Family Medicine Residency Program nearly 16 years ago.

Teach ME

how to say no

   Ask ME

whether I use tobacco products
                      at every visit

Protect ME

from second-hand smoke

You may have heard these powerful messages in public service announcements (PSAs) on television, in the waiting room of your Lancaster General Health Physicians office, or before a movie at Penn Cinema.

Developed by five Lancaster County youth as part of advocacy training conducted by LG Health, the Southeastern Tobacco Free Coalition, the Tobacco Free Coalition of Lancaster County, LiveWELL Lancaster County and the PA Department of Health, the PSAs deliver targeted and compelling messages about tobacco-free living.

Advanced Treatment Technologies
Redefining Cancer Care

Redefining Cancer Care

Inspired by cancer patients, survivors and their families, the Ann B. Barshinger Cancer Institute at Lancaster General Health opened its doors on July 8, 2013, redefining cancer care in the communities we serve. From the tranquil healing garden to advanced diagnostic and treatment technology, every feature contributes to patients’ physical, emotional and spiritual well-being.

Getting to the heart of it

Getting to the heart of it

In the Ventricular Assist Device (VAD) Clinic, end-stage heart failure patients are getting a new lease on life with "destination therapy." The heart pump is implanted in the chest where it assists the weakened heart, either permanently, or until a heart becomes available for transplant. The Heart Institute is one of the few centers nationwide accredited to offer VAD technology as a "destination therapy."

Community Benefit & Financials
Supporting the City of Lancaster
Caring for all in the Community
Payment of Property Taxes
Lancaster General Health Foundation
Lancaster General Health Foundation
2012-2013 Contributions by Donor Type

The Lancaster General Health Foundation advances the culture of philanthropy within the Lancaster General Health system. The Foundation also provides oversight of the fundraising activities for the Ann B. Barshinger Cancer Institute, the Lancaster Heart & Vascular Institute, the Pennsylvania College of Health Sciences, Women & Babies Hospital, and other LG Health affiliates.

Philanthropy provides vital funds to improve patient care, to advance research, and to increase the margin of medical excellence available for our patients and their families. Fiscal year 2012 was a record-breaking year with $7,953,442 contributed to the LG Health Foundation.

For more information about the LG Health Foundation, visit

By the Numbers

U.S. News & World Report

Best Hospitals Rankings - U.S. NewsNationally ranked in four specialties:
Cardiology & Heart Surgery
Diabetes & Endocrinology
Gastroenterology & GI Surgery Orthopedics

National Certifications

Magnet Certification
One of the first hospitals in Pennsylvania to receive Magnet designation for excellence in nursing practice from the American Nurses Credentialing Center (three-time recipient)

Joint Commission

Disease-Specific Certifications
Recognized as a highest quality provider in Hip Replacement, Knee Replacement, Hip Fracture, Stroke, Ventricular Assist Device (VAD)

Lancaster General Health - 2013 Annual Report
Contacting Lancaster General Health
Contacting Lancaster General Health

For more information on our programs to improve community health, visit and click on About Us. There, you’ll find additional details on our community commitment, as well as electronic versions of our monthly newsletter, Community Benefit Update.

Please contact us with any suggestions or questions about our community health programs.

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This Annual Report to the Community is published by the Lancaster General Health Department of Public Relations & Corporate Communications.