Norma Ferdinand headshot

Ms. Ferdinand provides leadership of the health system’s extensive quality efforts. Prior to her current appointment, Ms. Ferdinand served as the Senior Vice President of Operations and Chief Nursing Officer for Lancaster General Hospital. She previously served as Senior Vice President of Patient Care Services, as Director of Care Management and Cardiothoracic Surgery at Lancaster General Hospital.

Ms. Ferdinand joined LGH in 1983 as a cardiothoracic surgery clinical nurse specialist and in this position she facilitated the implementation of the Cardiac Surgery program. She has more than 30 years of nursing and critical care experience. With a master’s degree in nursing from the University of Pennsylvania, Ms. Ferdinand is currently a Doctoral Canadate in business administration at the University of Alabama.

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