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Lancaster General Hospital was recognized for its quality of care and patient safety efforts in 2017. The hospital was awarded two achievements in public safety by the Leapfrog Group and a five-star rating from the Centers for Medicare & Medicaid Services (CMS) in its recent Hospital Compare Star Ratings. 

Earning top honors from the Leapfrog Group

The Leapfrog Group is a national nonprofit health-care ratings organization that collects data through an annual survey and then reports hospital performances. Each year, the group publically shares this information to help consumers make informed decisions about their health care. 
In 2017, LGH received an “A” grade in patient safety and was recognized as one of the nation’s top teaching hospitals.
“Patient safety and high-quality health care are Lancaster General Health’s two highest priorities,” said Jan Bergen, President & CEO of LG Health. “This national award affirms our commitment to patient safety, as well as the importance of sharing critical safety information transparently with the community.”
The Leapfrog Hospital Safety Grade, assigns letter grades of A, B, C, D, and F to hospitals nationwide based on their performance in preventing medical errors, infections and other harms. In 2017, LGH was one of just 832 hospitals in the country awarded an “A” for its commitment to keeping patients safe and meeting the highest safety standards in the U.S. 
Additionally, LGH was recognized as a Top Teaching Hospital for the first time in 2017. This highly competitive recognition went to only 36 hospitals nationwide.
“We are proud to recognize LGH as a 2017 Leapfrog Top Hospital,” said Leah Binder, President & CEO of The Leapfrog Group. “This demonstrates extraordinary dedication to patients and the local community. The entire staff and board deserve praise for putting quality first and achieving results.” 

Among the top percentage of hospitals in the country

CMS, which launched the Hospital Compare Star Ratings in 2015, uses the rating system to summarize inpatient and outpatient quality measures in a way that is easy to interpret for patients and consumers. The information helps patients make decisions regarding where to receive care, while encouraging hospitals to continually improve the quality of care they provide.
Only 337 of the more than 4,000 hospitals reviewed earned a five-star rating in the most recent report. LGH is one of three Penn Medicine hospitals to earn the federal government’s five-star rating in 2017. Presbyterian Medical Center and Chester County Hospital also earned the top quality score.
“All of us can take great pride in knowing Lancaster General Hospital is a hospital that CMS puts in the top 9 percent in the country,” said Dr. Michael Ripchinski, Chief Quality and Medical Information Officer.
LGH performed above the national average in reducing readmissions, reducing infections, reducing surgical or procedural complications, and in improving LGH’s Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) satisfaction scores.
“Our collaborative approach to patient care, focusing on key processes to prevent complications and infections, contributes to our lower readmission rates and ultimately leads to better outcomes for our patients,” Dr. Ripchinski said.
For more information on LG Health awards, visit this page.

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