Telemedicine Helps Patients Get the Care They Need When They Need It

A doctor consults with a patient using an iPad

There are many reasons a person experiencing an illness or minor injury may prefer to connect with a health-care provider virtually, rather than visiting a traditional medical facility:

  • It’s a weekend or evening and their provider’s office is closed
  • Transportation or child-care issues make going to a health-care location inconvenient or difficult
  • There are concerns about spreading infections or getting contagious illnesses, like flu or the coronavirus

Video Visits Offer Diagnosis and Treatment Plans

Unlike any other time in history of medicine, providers now have the ability to meet with patients using video conferencing technology. A clinician can perform a high quality video visit with a patient to evaluate symptoms, confirm diagnosis, and provide treatment plans.

Penn Medicine Lancaster General Health recently launched a virtual video urgent care service called Penn Medicine OnDemand. Penn Medicine OnDemand provides virtual access to health-care providers 24 hours a day, 365 days a year, for patients located in Pennsylvania, New Jersey, Delaware and Maryland (at time of visit).

This convenient care option is for flu, cold, and minor illnesses and injuries for patients 14 and older. Patients may schedule a same-day appointment, then access the video appointment through secure audio-video functions in MyLGHealth.

This process allows patients to access care from just about anywhere – their home, office, or even the train station.

Added Benefits of Telemedicine

Recent global health-care concerns like corona virus and influenza have brought to the forefront additional benefits of video conferencing technology. During times of increased illness, providers may experience the need to care for greater numbers of patients in non-traditional settings. Virtual care, like Penn Medicine’s OnDemand, provides an excellent option.

You can start a video visit anytime at

author name

Vito J. DiCamillo, MD

Vito J. DiCamillo, MD, is the Medical Director for LG Health Urgent Care and Clinical Director of Corporate Partnerships. Dr. DiCamillo’s specialties include emergency medicine and family medicine. He is a graduate of Temple University School of Medicine and the Lancaster General Hospital Family Medicine Residency Program.

Call: 717-544-0150

About LG Health Hub

The LG Health Hub features breaking medical news and straightforward advice to help individuals of all ages make healthy choices and reach their wellness goals. The blog puts articles by trusted Lancaster General Health clinical experts, good 'n healthy recipes, videos, patient stories, and health risk assessments at your fingertips.


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