Lancaster General Hospital Earns Top Rating for Quality

Lancaster General Hospital earned a five-star rating from the Centers for Medicare & Medicaid Services (CMS) in Hospital Compare Star Ratings released Jan. 29.

LGH is the only Lancaster County hospital to earn the federal government’s five-star rating in the most recent report, which included data from 2015 to 2019. LGH’s fellow Penn Medicine hospital, Chester County Hospital, also earned the top quality score.

“Lancaster General Hospital takes great pride in our CMS five-star rating for exceptional patient care and safety,” said Jan Bergen, President & CEO of Penn Medicine Lancaster General Health. “Our top rating recognizes not only our medical and dental staff but our entire team’s talent, teamwork and commitment to our patients and the community.”

CMS, which launched the Hospital Compare Star Ratings in 2015, uses the rating system to summarize more than 50 inpatient and outpatient quality measures in a way that is easy for patients and consumers to interpret. The information helps patients make decisions regarding where to receive care, while encouraging hospitals to continually improve the quality of care they provide.

“Our collaborative approach to patient care, which focuses on key processes to prevent complications and infections, contributes to our lower readmission rates and ultimately leads to better outcomes for our patients,” said Michael Ripchinski, M.D., LG Health Chief Clinical Officer.

In addition to the overall hospital five-star rating, Lancaster General Hospital performed better than the national average in overall hospital quality group scores in:

• Safety of care
• Reducing readmissions
• Mortality rates for patients with serious conditions